Terms of service

Welcome to Verantee. These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Company Information

This website is owned and operated by Verantee.

Throughout the site, the terms "we," "our," and "us" refer to Verantee.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree to use this website only for lawful purposes.

3. Product Information

We make every effort to accurately display product descriptions, specifications, colors, images, and dimensions.

However:

Colors may vary depending on your screen or device.
Product dimensions may vary slightly due to manufacturing tolerances.
Packaging and product appearance may change without notice.

Verantee reserves the right to correct errors, inaccuracies, or omissions at any time.

4. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without prior notice.

We reserve the right to correct pricing errors and cancel orders placed with incorrect pricing.

5. Orders

Verantee reserves the right to refuse, limit, or cancel any order at our sole discretion.

Reasons may include, but are not limited to:

Suspected fraud
Pricing errors
Product availability
Payment issues
Violation of these Terms

If your order is canceled after payment has been received, a full refund will be issued.

6. Payment

Payment must be successfully authorized before an order is processed.

We accept secure payment methods provided through Shopify and our authorized payment processors.

Verantee does not store your complete payment card information.

7. Shipping & Delivery

Shipping times provided are estimates only.

Verantee is not responsible for delays caused by:

Shipping carriers
Weather
Customs processing
Natural disasters
Other events beyond our reasonable control

Risk of loss transfers to the customer once the shipment has been delivered to the carrier.

Please refer to our Shipping Policy for additional information.

8. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy.

By placing an order, you acknowledge and agree to that policy, including any applicable restocking fees.

9. Wholesale Orders

Wholesale pricing, volume discounts, and custom quotations may be subject to separate terms and conditions.

Quoted prices may have expiration dates and are subject to product availability.

10. Custom Products

Custom printed, personalized, and made-to-order products require customer approval before production.

Once production has begun, custom orders cannot be canceled, modified, or returned unless defective.

11. Intellectual Property

All content on this website, including but not limited to:

Logos
Graphics
Images
Product photography
Product descriptions
Website design
Text
Branding

is the property of Verantee or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Prohibited Use

You agree not to:

Use our website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Introduce malicious software or harmful code.
Interfere with website functionality.
Copy or exploit website content without permission.
Use our website in a manner that could harm Verantee or other users.

13. Limitation of Liability

To the fullest extent permitted by law, Verantee shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

14. Warranty Disclaimer

Except where required by law, products are provided "as is" and "as available."

Verantee makes no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting to this page.

Continued use of our website constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Connecticut, without regard to its conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located within Connecticut.