Privacy policy

Last Updated: July 18, 2026

Privacy Policy

At Verantee, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, create an account, make a purchase, or communicate with us.

Our online store is powered by Shopify, which provides the secure e-commerce platform that enables us to sell our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

Full name
Billing address
Shipping address
Email address
Phone number

Order Information

Products purchased
Order history
Shipping preferences
Returns and exchanges

Payment Information

Payments are securely processed through Shopify and trusted payment providers.

Verantee does not store your full credit card or payment information.

Account Information

If you create an account, we may collect:

Username
Password
Account preferences
Wishlist items
Saved addresses

Device Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referral source

This information helps us improve website performance and your shopping experience.

How We Use Your Information

We use your information to:

Process and fulfill orders
Process payments
Ship products
Provide customer support
Respond to inquiries
Improve our website
Prevent fraud and unauthorized activity
Maintain account security
Comply with legal obligations

If you choose to subscribe, we may also send:

Product announcements
Promotions
Special offers
Company updates

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Cookies & Analytics

Verantee uses cookies and similar technologies to:

Remember your preferences
Keep items in your shopping cart
Improve website functionality
Analyze website traffic
Measure marketing performance

You may disable cookies through your browser settings; however, certain features of our website may not function properly.

Sharing Your Information

We respect your privacy.

We do not sell your personal information.

We only share information when necessary to operate our business, including with:

Shopify
Payment processors
Shipping carriers
Website hosting providers
Marketing platforms (when you subscribe)
Analytics providers

These providers receive only the information necessary to perform their services and are expected to protect your data.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

Although we work to keep your information secure, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Complete your transactions
Provide customer support
Comply with legal requirements
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Receive a copy of your personal data
Withdraw consent for marketing communications
Request information regarding how your data is processed

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services.

Verantee is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can promptly remove it.

International Visitors

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

By using our website, you consent to these transfers where permitted by law.